E-commerce does not necessarily mean conducting commerce through the Internet, but also includes other forms of electronic communication. Technologies like Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) predate the advent of e-commerce using the Internet and put the foundations for the growth of e-commerce we see today. The point here is that these older and high-powered technologies have been used to connect one business house to one another business.
The protocols used for communication between the business houses were point-to-point. But the recent advances accomplished in e-commerce allows for a one-to many or many-to-many approach and thus help to expand greatly any single business to any number of businesses throughout the world.
Organizations
Using E-Commerce, an organization can expand their market to national and international markets with minimum capital investment. An organization can easily locate more customers, best suppliers and suitable business partners across the globe.
E-Commerce helps organization to reduce the cost to create, process, distribute, retrieve and manage the paper based information by digitizing the information.
E-commerce improves the brand image of the company.
E-commerce helps the organization to provide better customer services.
E-commerce helps to simplify the business processes and make them faster and efficient.
E-commerce reduces paper work a lot.
E-Commerce increased the productivity of the organization. It supports "pull" type supply management. In "pull" type supply management, a business process starts when a request comes from a customer and it uses just-in-time manufacturing way.
Customers
Customers can do transactions for the product or inquiry about any product/services provided by a company at any time, from any location. Here 24x7 refers to 24 hours of each seven days of a week.
E-Commerce application provides user more options and quicker delivery of products.
E-Commerce application provides user more options to compare and select the cheaper and better option.
A customer can add reviews and comments about a product and can see what others are buying or see the reviews and comments of other customers before making a final buy.
E-Commerce provides option of virtual auctions.
Readily available information. A customer can see the relevant detailed information within seconds rather than waiting for days or weeks.
E-Commerce increases competition among the organizations and as result organizations provides substantial discounts to customers.
Society
Customers need not travel to purchase a product, thus less traffic on road and low air pollution.
E-Commerce helps reducing cost of products so less affluent people can also afford the products.
E-Commerce has enabled access to services and products to rural areas as well which are otherwise not available to them.
E-Commerce helps government to deliver public services like health care, education, social services at reduced cost and in improved way.
Exploitation of New Business
Enabling the Customers
Improvement of Business Transaction
Effective Performance
Greater Economic Efficiency
Execution of Information
Incorporating Transaction
Increasing of Revenue
Reduction of Friction
Product Approval
Facilitating of Network Form
Facilitating for Organizational Model
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